Play Responsibly Player Protection Philippines

95 ph Responsible Gaming – Keep Your Play Safe and in Control

At 95 ph, we believe that gaming should always be fun, not stressful. This page outlines the tools, guidelines, and support resources available to every player in the Philippines who wants to stay in control of their gaming habits.

Tools That Keep You in Control

95 ph provides practical tools so every Philippines player can set boundaries that match their lifestyle and budget. Use them any time from your account settings or by contacting support.

Deposit Limits

You can set a daily, weekly, or monthly deposit cap directly from your account. Once the limit is reached, no further deposits are accepted until the period resets. This is one of the most effective ways to keep your spending predictable and within your personal budget. Limits take effect immediately when you lower them, and any increase requires a short cooling-off period for your protection. Contact [email protected] if you need help configuring your deposit limit.

Session Time Reminders

Long gaming sessions can pass quickly without you noticing. Our session time reminder feature sends you an alert after a set period so you can decide whether to continue or take a break. Regular breaks help you stay refreshed and make clearer decisions about your play. You can configure reminder intervals in your account preferences at any time. Taking short breaks is a healthy habit that keeps gaming enjoyable over the long term.

Self-Exclusion

If you feel you need a longer break from gaming, self-exclusion lets you suspend your account for a chosen period — from 30 days up to a permanent closure. During the exclusion period, you will not be able to log in, deposit, or place any bets on the platform. This tool is designed for players who recognise they need more structured support to step back. To activate self-exclusion, contact our support team at [email protected] and we will process your request promptly. We take all self-exclusion requests seriously and act on them without delay.

Reality Checks

Reality check notifications remind you of how long you have been playing and how much you have wagered during your current session. These pop-up prompts appear at intervals you choose, giving you a clear, factual snapshot of your activity. Seeing the numbers in plain view helps you make informed decisions rather than playing on autopilot. You can dismiss the reminder and continue, or use it as a cue to log out and take a break. Reality checks are available to all registered players on 95 ph at no extra cost.

Account Cooling-Off

A cooling-off period is a shorter alternative to full self-exclusion, lasting between 24 hours and 6 weeks. It gives you space to step away without permanently closing your account. During a cooling-off period, your account is temporarily suspended and you cannot access any gaming features. This option is ideal if you feel you are playing more than intended but are not ready for a longer exclusion. You can request a cooling-off period at any time by reaching out to our support team.

Age Verification

All players on 95 ph must be at least 21 years old, in line with Philippine regulations for online gaming. We verify age at registration and may request additional documentation before processing withdrawals or when our compliance system flags an account. Protecting minors from accessing gambling platforms is a responsibility we take seriously. If you suspect that someone under 21 is using your account, please contact us immediately at [email protected]. We also recommend using parental control software if you share a device with younger family members.

Recognising When Gaming Stops Being Fun

Gaming is meant to be an enjoyable pastime, but for some players it can become a source of stress or financial difficulty. Knowing the early warning signs is the first step toward getting back in control. If you recognise any of the following patterns in yourself or someone you know, it may be time to use one of the tools above or seek outside support.

  • Spending more money than you planned or can afford
  • Chasing losses by placing larger or more frequent bets
  • Feeling anxious, irritable, or restless when not playing
  • Neglecting work, family, or personal responsibilities to play
  • Borrowing money or selling belongings to fund gaming
  • Hiding your gaming activity from people close to you
  • Feeling that gaming is the only way to relax or escape problems

Experiencing one or two of these signs occasionally does not automatically mean you have a problem, but a consistent pattern is worth taking seriously. Reaching out early makes it much easier to regain balance.

Where to Get Help in the Philippines

If you or someone you care about needs support beyond what our platform tools can provide, there are dedicated organisations in the Philippines that offer confidential assistance for problem gambling. Reaching out to a professional is a sign of strength, not weakness, and early intervention leads to much better outcomes.

  • PAGCOR Responsible Gaming

    The Philippine Amusement and Gaming Corporation runs a responsible gaming programme that includes player education, self-exclusion registries, and referrals to counselling services across the country.

  • National Center for Mental Health (NCMH)

    The NCMH provides mental health services including counselling for behavioural issues such as problem gambling. Their crisis hotline is available to anyone in the Philippines who needs immediate support.

  • Gamblers Anonymous Philippines

    A peer support fellowship for people who want to stop gambling. Meetings are held regularly in major cities and online, providing a community of people who understand what you are going through.

  • 95 ph Support Team

    Our own support team at [email protected] can help you activate any of the responsible gaming tools on your account and point you toward the right external resources if needed.

Questions About Your Account or Limits?

Our support team is ready to help you set up any responsible gaming tool on 95 ph. You can also find answers to common questions on our FAQ page.